The following terminology applies to these Terms and Conditions and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting e-BAS Accounts’ terms and conditions. “e-BAS Accounts”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration or any other means, for the express purpose of meeting the Client’s needs in respect of the provision of e-BAS Accounts’ stated services/products, in accordance with and subject to, prevailing Australian Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

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Confidentiality

Client records are regarded as confidential and therefore will not be divulged to any third party unless legally required to do so to the appropriate authorities e.g. Australian Taxation Office or ASIC. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by e-BAS Accounts will only be in connection with the provision of agreed services and products e.g. our newsletter.

Communication

We have several different email addresses for different queries. We prefer communication via email in the first instance. These and other contact information such as our telephone number and postal address can be found on our contact link on this website. Our social media links can be found in the footer of this website. Contact details are also found on e-BAS Accounts’ various stationery.

Data Errors & Liability

e-BAS Accounts will make every effort to ensure that no errors are made when processing Clients’ accounts. E-BAS Accounts will not accept responsibility for data or information received from Clients which may lead to possible errors occurring.

Clients must review all work completed by e-BAS Accounts within 7 days of it being returned to them and any necessary changes must be brought to our attention immediately. After 7 days no liability for any errors will be accepted by e-BAS Accounts.

Payment Methods

Payment is preferred by direct bank transfer but payment via PayPal and major credit cards Visa and MasterCard are all acceptable methods of payment. American Express Card is not currently accepted. We encourage payment for bookkeeping packages via a direct debit arrangement although this is not mandatory. Clients may also pre-purchase blocks of hours via PayPal at any time via our website.

Payment Terms

If a bookkeeping agreement directs Clients to pay hourly fees i.e. non-bookkeeping package services, then our terms are payment in full within 14 days from the date of invoice. Clients receiving non-bookkeeping package services will be invoiced on a fortnightly basis until the bookkeeping agreement has ceased. Clients choosing to purchase bookkeeping packages will be required to pay one month in advance on the first day of each month preferably via means of direct debit however, this is not compulsory. Bookkeeping packages are supplied without contracts or any minimum periods. e-BAS Accounts will provide a monthly invoice to Clients who purchase any package. Clients wishing to cease purchase of bookkeeping packages must advise e-BAS Accounts that they wish to do so in writing at least 5 days before the end of any month. Those Clients paying via direct debit must provide written notification that they wish to cancel the direct debit arrangement as it will continue until such notification is received by e-BAS Accounts. All goods remain the property of e-BAS Accounts until paid for in full. 

Prices shown on the e-BAS Accounts website are in Australian dollars and are GST-inclusive.

Outstanding Debts

Monies that remain outstanding by the due date may incur late payment penalty interest at the rate of 2% on the outstanding balance until such time as the balance is paid in full and final settlement. This is at the discretion of the e-BAS Accounts principal.  If the debt becomes 30 days past due, e-BAS Accounts will cease all services and any agreement/s will be placed on hold until the Client has paid the total amount owed plus any applicable interest fees. Again this is at the discretion of the principal.

We reserve the right to seek recovery of any monies remaining unpaid 60 days from the date of invoice via collection agencies and/or through the Small Claims Court. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.  

Termination of Agreements, Cancellations and Refunds Policy

Both the Client and e-BAS Accounts have the right to terminate any Bookkeeping Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused services shall be refunded. Clients must notify e-BAS Accounts in writing if they intend to cancel any bookkeeping agreement and/or package service.

Availability

Unless otherwise stated, the services featured on this website are only available within Australia. All advertising is intended solely for the Australian market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of e-BAS Accounts. e-BAS Accounts does not warrant that the service from this site will be uninterrupted, timely or error-free, although it is provided to the best of our ability. By using this service you thereby indemnify e-BAS Accounts, its employees, agents and affiliates against any loss or damage, in whatever manner, how-so-ever caused.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within e-BAS Accounts on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Like most interactive web sites e-BAS Accounts website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies. 

Links to this Website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this Website

We do not monitor or review the content of other party’s websites that are linked to or from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. e-BAS Accounts will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text relating to e-BAS Accounts’ services and the full content of this website.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, the act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

The laws of Australia govern these terms and conditions. By accessing this website and using our services/buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the Australian courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of e-BAS Accounts to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of e-BAS Accounts.

Notification of Changes

e-BAS Accounts reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the agreement between the Client and e-BAS Accounts. Your accessing of this website and/or undertaking of a bookkeeping agreement and/or purchase of a bookkeeping package indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.