Xero

New from Xero: reprocess failed or returned auto super payments

BAS Agent's Blog, Payroll & Superannuation, Xero / By / / , , , / 2 minutes of reading

Xero users who use the payroll function will be pleased to hear that an update has been released whereby failed or returned super payments can now be reprocessed.

Failed Auto Super Payment

If a super payment has failed, the payment authoriser will receive an email notification, outlining the reason for the failure. The status of the payment will change from “pending processing” to “failed”. When this happens, the payment can be reprocessed as the batch will become available for selection in the “Add Super Payment” screen again. Details of the steps required to reprocess failed payments can be found in the above link.

Returned Auto Super Payments

As for failed payments, the authoriser will receive an email if a super payment is returned with information about which employees are affected. Xero can’t tell you why the payment was returned so you will have to contact the super fund affected to obtain those details.

In Xero, the payment status will change to either “partially returned” or “returned”, depending on how many employees are affected.

To find out how to reprocess returned auto super payments, go to the link above.

My Thoughts?

I think this update is an improvement overall, however, the following details from the above link about the timing of the status change to “failed”, have me a bit concerned:

‘This can take up to five business days, with further delays during peak processing times, such as at the end of a quarter. While waiting for the failure message, you can’t update the status of the batch manually.’

Given that the ATO states that “contributions are considered ‘paid’ when they are received by the super fund not when they are paid to the commercial clearing house”, the delays as described by Xero could trigger a Super Guarantee Charge requirement depending on the payment dates involved. This will adversely affect the employer and his/her cash flow, given the SGC increases the super liability overall. This seems a little unfair especially if the employer did pay the SG in a timely manner (or thought he/she did!).

I guess, the only remedy here is to ensure that SG is paid as early in the month as possible so that if any payments are returned or fail, they can be rectified well before the super payment cut-off dates. This issue will become null and void of course, when Payday Super begins (I hope!).

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Xero Tips and Tricks

BAS Agent's Blog, Xero / By / / , , / 5 minutes of reading

Xero accounting software is intuitive, fun to use, and an integral piece in the financial arsenal of many small businesses.

Xero has many features and functions and being able to understand them and utilise them correctly is crucial to getting the most out of the product. While most of these features can be learned via Xero’s many blogs, videos, and webinars, it’s often those little unknown tricks and shortcuts that can make all the difference. These tips and tricks not only speed up your work, they just make your bookkeeping life easier – and we all want that!

Here is my list of useful tips and tricks that I use when wrangling Xero. I’ll try to keep adding new tips etc as I discover them. I hope you find them useful. Feel free to share your favourite tips/tricks in the comments below.

  • Inbuilt Calculator – when inside an invoice or bill, and you are entering figures in a numeric field, you can enter a calculation and press tab or enter and Xero will calculate the result. For example, entering 3+7 and then “Enter” will display as the number 10 in the field.
  • Due Dates – Following on from the above tip, when creating a sales invoice or a bill use the + button in the due date box followed by a number to calculate dates in the future. For example, if the terms are 30 days from the date of the bill enter +30 into the due date box and Xero will calculate the date.
  • Keyboard Shortcuts – To go to bills, invoices, contacts, and other sections quickly, enter the forward slash (/) to open the global search field. Then enter b for bills, or c for contacts, or i for invoices etc. Xero will provide you with a quick link to go to all bills, or all invoices etc.
  • Navigating Reports – To quickly get to the bottom of a page, use the End key. To return to the top of the page, use the Home key. If you have a Mac keyboard without the Home and End keys, use Command and the Up and Down arrows instead.
  • Accounts Watchlist – Keep a closer eye on accounts that matter to you e.g. super to pay, by adding them to your dashboard. Do this by going to the Chart of Accounts, opening the relevant account, and selecting “Add to Dashboard Watchlist”.
  • Accounts Watchlist View – This list is organised alphabetically in Xero but that may not be what you want to see. If you want to see a particular account on the top of the list, simply add an asterisk (*) to the front of the name of the account, and voila, it will move to the top.
  • Find and Recode – If you own your Xero file or have advisor access, you will have access to Xero’s Find and Recode function. You can find this at the bottom of the “Accounting” tab. This function allows you to make changes to transactions in bulk – a great time saver!
  • Rectify Wages & Super Transactions Quickly – Use Find & Recode to quickly identify transactions that have been allocated to Wages and Superannuation expense accounts in error. Payroll entries are not picked up so any transactions that are returned are usually misallocated. Quickly finding and reallocating these can save hours of work reconciling the Wages Payable and Superannuation Payable accounts.
  • Xero Issues – keep the Xero Status page in your favourites list. If you are having any issues with Xero functionality, you should check there first to see if there are any known problems. This will save you from submitting a support query unnecessarily.
  • View Multiple Pages – Sometimes you need to view different reports or pages at the same time. You can do this by opening each page or report in separate tabs. Do this by right-clicking the “Dashboard” tab and selecting “Open in new tab”.
  • Prepayments – Rather than trying to remember to enter a monthly journal to take up expense payments for prepaid assets or liabilities, use repeating journals to release the prepayments. This will keep your management accounts current. One less thing to do!
  • Notes – All sales invoices, bills, and contact cards have an area where you can add notes about a transaction or contact. This is best practice in terms of record keeping. Making notes will also assist you or your advisor to understand or remember why an action was taken when accounts are reviewed in the future.
  • Annotations – Related to the above tip about notes, you can also make annotations to your reports which will assist others in understanding what has happened during a specific period or a transaction. To add annotations, simply click on the “add note” icon next to a cell and start typing. Find out how to use annotations here.
  • Split Transactions in Cash Coding Screen – Select a transaction when in the cash coding screen and from the right-hand side click the drop-down menu and select “split”. This will open the Spend Money function (you can also type the forward slash key “/” to achieve the same thing). Type a percentage for the split you require e.g. 50% in the “amount” cell and Xero will calculate the amount for you. Then complete the fields for each split line as necessary and click save. Your transaction will now be split between 2 lines (or as many as required).
  • Using Placeholders in Repeating Journals – if you use repeating journals, you can automatically include information about the period the journal relates. From a draft repeating journal, complete the Narrative box, then click Add placeholder to set up the placeholder you need. See more details here.
  • Share Xero Sales Invoices with WhatsApp and WeChat – Select an approved invoice, click Options, then Share, and then choose your app to share it.

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How to check your transactions before lodging a BAS in Xero

BAS Agent's Blog, GST & BAS, Uncategorised, Xero / By / / , , / 2 minutes of reading

Although there are several ways to check your transactions before you lodge your BAS in Xero, one way to do it is by using the “Detailed Account Transaction Report”.

NOTE! THE DETAILED ACCOUNT TRANSACTION REPORT NO LONGER EXISTS IN XERO (SINCE JULY 2023). YOU NOW NEED TO ACCESS THE GENERAL LEDGER DETAIL REPORT TO MAKE THIS PROCESS WORK!

Here are our step-by-step instructions for using this report:

  • Log into your Xero file.
  • To get to the Detailed Account Transaction Report (DATR), go to the “Accounting” tab, then “Reports”, then “Accounting”, then DATR.
  • Select “wide view”
  • Enter the date range of your BAS.
  • Sort by account code.
  • Choose “cash basis” if your BAS is cash-based.
  • Select “update”. Note that you will now see 2 columns – one for GST rate and one for GST name.
  • Export the report to Excel.
  • Sort the column for GST name by A to Z. Here is a link for how to do this if you aren’t sure.
  • Review the transactions, making note of any errors or issues.
  • Go back to Xero and amend any transactions as required.
  • Save and/or publish the report with your other BAS reports for your records. You can now complete your BAS, satisfied that the data is accurate.
  • Add the DATR to your favourites list so you can find it easily when you do your next BAS.

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How to set up STP in your accounting software – part 1 – Xero

BAS Agent's Blog, Payroll & Superannuation, Single Touch Payroll, Xero / By / / , , / 2 minutes of reading

If you’re a small employer with 19 employees or less, you have until 30 September 2019 to connect your accounting software to the ATO for Single Touch Payroll (STP) purposes. If you haven’t yet done so because you simply don’t know how to do it, then this blog is for you! This will be a four-part series beginning with Xero software. We will cover Saasu, MYOB and QuickBooks Online in subsequent blogs.

Connecting your Xero file for STP

Before proceeding with the connection, it is advised that you review and update your organisation details and also all employee details like dates of birth, tax file numbers and residential addresses. It is also advised that you check your payroll set up especially pay items and ensure they are correct. Your tax professional can assist with this if necessary.

Here are the steps you need in order to connect:

  1. In the Payroll menu, select “Pay employees”.
  2. In the message about Changes to the way you report payroll information to the ATO, click “Get started”.
    If you don’t want to opt-in right now, close the message by clicking Remind me later. To reopen the message, click Setup Single Touch Payroll.
  3. Click Opt-in to confirm.
  4. Review your organisation details. If necessary, click Update Organisation details. Xero will redirect you to the Organisation details page. Otherwise, click Continue.
  5. To connect your Xero account to the ATO, call the ATO on 1300 852 232. If you use the ATO business portal or have a myGov account, you can also log into Access Manager and nominate Xero as your software service provider there – a bit easier than calling the ATO!
  6. Provide the ATO with the proof of ownership listed in Xero’s prompt, including your Australian Business Number (ABN) and Software ID (SSID).
  7. Select the checkbox to confirm you’ve contacted the ATO to connect your Xero account.
  8. Click Register.

Xero will redirect you back to the Pay employees page. You’ll now see an STP filing column in the Pay Run History table.

Once you’re set-up, the option to report a payment to the ATO will be presented for each pay run and your payroll information will be filed with the tax office each time.

I need more information

No problems! Here is the link to the Xero blog about connecting for STP – includes details for business owners and tax professionals connecting on their clients’ behalf.

In part 2 of our blog series, we will look at how to connect MYOB software for STP purposes.

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Single Touch Payroll – is your accounting/payroll software ready?

Accounting Software, BAS Agent's Blog, MYOB, Payroll & Superannuation, QuickBooks Online, Reckon, Saasu, Single Touch Payroll, Xero / By / / , , , , , , / 6 minutes of reading

Single Touch Payroll (STP) is formerly starting on 1 July 2018 for employers of 20 or more staff. So if you fall into this category, do you know if your accounting software is going to be ready by the start date? In today’s blog, we outline who will be ready and who is lagging behind!

We wrote about STP in our blog in May last year and in that blog we explained what STP actually is:

“STP is a government initiative requiring employers to report their payroll information to the ATO including gross wages paid,  PAYG withholding tax and superannuation at the time a payrun is created i.e. every payrun. The reporting will occur directly from your chosen payroll software solution.”

So basically, each time a pay run is completed, the information about who was paid, how much they were paid, the super accrued and the tax withheld, is sent electronically to the ATO via your accounting software (or other external payroll software). If you are a large employer, your business needs to start using STP from 1 July 2018 and you can only do this if your accounting or payroll software is going to be ready on time. Here is a list of the software companies who claim that they will be ready by 1 July 2018………. and those who won’t be ready! Also included are links to the various software blogs which explain their STP status and what you need to do now if you use that software.

Who will be ready on time?

From MYOB link above: “Single Touch Payroll is almost here and MYOB is working directly with the ATO to ensure that you’re ready to go when it becomes mandatory on 1st July 2018 for businesses with 20 or more employees. All of MYOB’s payroll enabled solutions will be compliant prior to the reporting date and deliver an easy-to-use solution to make this transition as smooth as possible.”

From the QBO link above:

“Will QuickBooks Online Payroll powered by KeyPay support Single Touch Payroll?

 
Yes, absolutely! We’re already investigating the requirements for STP reporting and will commence our implementation soon. The ATO are planning to release more information for software developers in Oct 2017 so as soon as that is available, we’ll begin our build.

We don’t have an ETA on when it’ll be ready to use, however we will definitely be ready before July 1 2018.”

From the Saasu link above: “We have already started work on Single Touch Payroll reporting within Saasu. We don’t have a fixed date on when it will be ready to use, but we will definitely be completed before July 1, 2018. We’ll make sure you know when the STP reporting functionality gets rolled out. STP will be included in your file automatically, without you needing to update, and without additional upgrade costs.”

From the Reckon link above: “All Reckon products with Payroll functionality will be STP enabled and ATO certified by 1 July 2018. This includes Reckon One, Reckon Accounts Desktop, Reckon Accounts Hosted and Payroll Premier. Reckon is part of the Australian Business Software Association who are working collaboratively to help shape and influence the design and implementation of Single Touch Payroll.”

From the CP link above: “STP reporting comes into effect on the 1st July 2018 and will be offered as part of CloudPayroll’s standard services.”

Who won’t be ready on time (and has applied to the ATO for a deferral)?

From the Xero link above: “Australia’s 1 July deadline to adopt Single Touch Payroll (STP) is fast approaching. But if you or your clients are on Xero, there’s some good news: You may have extra time. Thanks to the ATO, Xero subscribers will have a deferral of as much as six months to ensure a smooth rollout of STP.”

So basically, some Xero users will have access to STP on 1 July 2018 and others will be introduced to it later via a rollout system: “The Xero platform will invite you to use STP when it’s time to make the switch. Until then, you can process payroll as normal, without incurring any penalty. It’s that simple.”

From the MYOB other link above: “Clients who are unable to move to an STP enabled version of AccountRight, because they are currently using multi-currency, negative inventory, multi location inventory, M-Powered Payment or ODBC and those using AccountEdge, have been granted an STP reporting deferral until 31 May 2019. Others are encouraged to move to the latest version of AccountRight to ensure you are ready to meet your STP reporting obligations. “

What can I do if my software will not be ready for STP implementation by July 1 2018?

If your software isn’t going to be ready for STP by 1 July 2018, it’s developers will apply for a deferral and will be able to provide you with a deferral reference number (DRN) which you can then quote to the ATO to advise re the delay.

NB! If your business will not be ready for STP and the reason is not related to software delays, then you will have to apply to the ATO for a separate deferral yourself. If you engage a registered BAS or Tax Agent, then he/she can apply for a deferral on your behalf – see notes from the ATO below:

“Deferrals

Employers who won’t be ready to start STP reporting from 1 July 2018, or by their software provider’s start date, will need to apply to us for a deferral.

Registered agents providing a payroll service, or supporting employers to transition to STP, can apply for a deferral for their clients. This includes registered tax agents, registered BAS agents and payroll service providers.

You must be a registered tax or BAS agent external Link to report through STP for your clients or apply for a deferral on their behalf.

So in summary, most of the popular accounting software giants will be ready for STP come 1 July 2018 and some won’t be so ready! If your software or business won’t be ready, then a deferral application to the ATO is required. If you would like more information re STP and/or assistance with the deferral application, please get in touch – we’d be happy to assist!

[highlight color=”blue”] NB! If your chosen accounting/payroll software isn’t listed here in this blog, we advise that you contact that software immediately to find out their STP status! [/highlight]

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How to make journals in Saasu & Xero more useful

BAS Agent's Blog, Bookkeeping, Saasu, Xero / By / / , , , , , , , , / 4 minutes of reading

One of the most useful features found in cloud-based accounting software such as Xero and Saasu is the ability to upload and attach documents to various transactions. This is great because it means that not only are you complying with your record keeping requirements, but you can also verify your purchases with others. By “others” I mean your accountant, bookkeeper and yes, the ATO should they ask for supporting evidence. Most Saasu and Xero users will be aware that they can upload and attach source documents to sales and purchase invoices. What they may not be aware of is that you can also attach documents to journal transactions. Today I will show you how this done in Saasu.

Saasu Logo
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Virtual Bookkeeping? Please Explain?

BAS Agent's Blog, Bookkeeping, Business Topics / By / / , , , , , , / 4 minutes of reading

Okay so you run a small business and things are super busy! You’ve got lots to organise – employees, clients, projects, supplies, website, marketing and dare I say it, yes, the bookkeeping and tax compliance tasks! Some business owners prepare their own books but many are outsourcing the task to professional bookkeepers instead. Some prefer to employ an onsite bookkeeper but others have chosen to use the services of virtual bookkeepers. They have done this for various reasons, the main ones being:

  • As small business owners, they are probably operating a home-based business and do not want someone regularly coming into their home/family space.
  • They operate from a formal office which does not have the space for another worker, desk and equipment etc. or
  • Their business is primarily mobile and as such, they don’t really utilise a physical office.
So just what is a virtual bookkeeper and how does virtual bookkeeping work? What are the pitfalls or cons or virtual bookkeeping? Today we answer these questions and more……..

A virtual bookkeeper is someone who works remotely, utilising current technologies and the internet to complete bookkeeping and other tasks for his clients. Virtual bookkeeping is not location-dependent. A virtual bookkeeper can offer services to clients Australia-wide (or perhaps worldwide), without leaving his office. The internet, current technologies and cloud services all make this possible. At e-BAS Accounts, while we do have some local clients whom we see in person, we are essentially virtual bookkeepers and maintain clientele in several Australian states even though we are Victorian-based. To ensure the virtual relationship runs smoothly, we use a system which we will share with you today. Here is a summary of how our virtual bookkeeping system works. If  you would like to read the extended version, head here.

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